FAQ Australia

can I buy online on this website?

this site is currently non-transactional. you can view all the products details online and purchase either in store or online on sephora, adore beauty , skincare store , david jones and mecca.

where is my nearest store?

you can find your nearest store by using our store locatorhere.

i’m having trouble using your website

we are always striving for accuracy and truly appreciate your feedback. please let us know about any errors you may encounter by emailing auconsumeraffairs@cotyinc.com.

my skin feels sensitive after using a product, who should i tell?

please allow us to personally assist you by emailing auconsumeraffairs@cotyinc.com. please do not discard the product that may have caused this sensitivity.

does philosophy test on animals?

we absolutely do not conduct animal testing with philosophy products. we are fully committed to using alternatives to animal testing to ensure the safety of our products.

can’t find the answer to your question?

please contact us by emailing your question at auconsumeraffairs@cotyinc.com.